Dear Kemper sales partner,
Due to the very dry weather conditions in many regions of Europe, we expect the harvest season to start much earlier this year.
Therefore we already started our this year emergency service.
In order to provide your team with comprehensive information, we have attached to this email an overview of all important data regarding the KEMPER emergency service.
Estimated period: 04.08. - 31.10.2018
Office ours during this period:
Monday - Friday: 07:00 - 18:00 o'clock
spare parts department: parts(at)kemper-stadtlohn.de oder Tel.: + 49 (0) 2563 88 3333 bzw. + 49 (0) 171 74 32 040
Customer support: service(at)kemper-stadtlohn.de oder Tel.: + 49 (0) 2563 88 9999
Harvesting emergency service:
Monday - Friday: 18:00 Uhr - 21:30 Uhr
Saturday/ Sunday/ Holiday: 08:00 Uhr - 20:30 Uhr
Please contact our emergency service by phone before every inquiry or order:
- If you 'Standard', you will be sent the following day.
- If you order 'Express by 16:30 clock' (after consultation later possible) you will be sent the same day.
Orders after 18:00 (after consultation with emergency service) pick up.
Please inform your customers that a direct spare parts order without dealer participation is not possible even in emergency service, but can only be carried out by our sales partners.
We wish you a successful harvest season!
Your Kemper Aftermarket Team
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